Return & Refund Policy
Last Updated: 2025
At Dazzla Mart, we want you to be completely satisfied with your purchase. If you are not happy with your order, our Return & Refund Policy is designed to make your shopping experience simple, transparent, and worry-free.
1. Eligibility for Returns
Items must be returned within 1–3 days from the date of delivery.
Products must be unused, unopened, and in their original packaging.
Items must include all original tags, labels, manuals, and accessories.
Certain items such as personal care, cosmetics, undergarments, and clearance items are non-returnable due to hygiene and safety reasons.
2. Return Process
Contact our support team at 📧 dazzlamart@gmail.com within the return window.
Provide your order number, product details, and reason for return.
Our team will guide you through the return instructions.
Once approved, ship the product back to our designated return address (shared via email).
Please note: Customers are responsible for return shipping costs unless the product was damaged or incorrect.
3. Damaged or Incorrect Products
If you receive a damaged, defective, or wrong item, contact us immediately at dazzlamart@gmail.com with photos/videos of the product.
We will arrange for a replacement free of charge or offer a full refund.
4. Refunds
Refunds are issued only after we receive and inspect the returned product.
Refunds will be processed to your original payment method within 7–10 business days.
Shipping charges are non-refundable, except in cases of incorrect or damaged orders.
5. Exchange Policy
Direct product exchanges are subject to availability.
If the requested product is out of stock, we will issue a refund or store credit.
6. Contact Us
For any questions about our Return & Refund Policy, please contact us:
📧 Email: dazzlamart@gmail.com
🏬 Store Name: Dazzla Mart
We are here to ensure your shopping experience with Dazzla Mart remains smooth, reliable, and enjoyable.